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Support

Let us help

Setup, usage or billing — whatever it is, reach out. Our pilot clubs get priority support.

Contact channels
Support emailinfo@kiwiailab.comTechnical support, account and usage questionsDemo & saleskivanc@kiwiailab.comNew clubs, pricing and demo requestsWhatsApp+90 535 937 59 55For quick questionsPhone+90 535 937 59 55During business hours

Support hours

  • Monday – Friday: 09:00 – 18:00 (TRT)
  • Saturday: 10:00 – 14:00 (urgent only)
  • Emails are typically answered within 1 business day.

What we help with

  • Setup, data migration and team training
  • Calendar, membership, package and payment operations
  • Branch, user and role management
  • Reports and Excel export support
  • Mobile app (member/trainer) issues
  • KVKK and data requests
Useful links
Pricing Request a Demo Privacy Policy KVKK / GDPR Notice